Issue of September 10, 2017
     
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SSS gets 94 percent public trust rating
by Press release

State-run Social Security System emerged as one of the most trusted government agencies in the country and has the fastest turnaround time in resolving Hotline 8888 cases.

Filipinos gave a 94 percent trust rating to the SSS based on the 2017 and fifth Philippine Trust Index (PTI), a survey conducted by the communications agency EON Group.

Social Security Commission (SSC) Chair Amado D. Valdez welcomed the results of the survey.

“We thank the public for their trust. Rest assured that we strive everyday to still give the best level of service that comparable not only in the Philippines but in South East Asia. The employers and employees are our partners in forming the people’s capital which we will use for direct investments. This way, our members will see the value of their money and hard work not only thru the development of our country,” Valdez said.

The SSS, with 94 percent trust rating, ranked next to PhilHealth with a 95 percent trust rating. Also in the top five were the Department of Education (93 percent), Department of Social Welfare and Development (88 percent), and Technical Education and Skills Development Authority (91 percent).

“We are very glad with the results of the survey conducted by EON Group. To know that we are one of the highly-trusted government agencies is a bonus for our daily task of ensuring quality service to our dear members,” SSS President and Chief Executive Officer Emmanuel F. Dooc said.

The survey was conducted from March to April with 1,200 respondents aged 18 and above.

 
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