In this season of countless celebrations and gatherings, hotels and restaurants accommodate as many events and functions as they can handle. We, in the restaurant sector, do our best to please our clients and their guests to make each occasion a happy, memorable, and trouble-free experience.
On many occasions, everyone ends up happy and satisfied. We feel we have delivered quality service every time our clients express gratitude for a successful occasion.
But some clients do not reciprocate excellent service. As in our case, we had a client whose mother owns a milk factory, who threw a grand debut dinner party on Oct. 23, 2016.
After all our efforts were exhausted to make the event a success, we ended up being issued by the debutante’s mother with a bouncing check. It was a check made against a closed account. After many calls to follow up on the full payment, they never showed up. A promissory note for a Nov. 30, 2016 full payment of the balance did us no good, as we are still, as of this date, waiting to be paid a good sum of money.
This is a learning experience for us. We are still sharing this in the hope that it can also help to others in the same line of business. We are willing to share the name of the client to our colleagues in the restaurant sector so they can be forewarned.