Issue of September 17, 2017
Mt. Province

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P8.4 M allotted for training of CAR tourism front liners
by Hanna C. Lacsamana

TOURISM SKILLS TRAINING -- Department of Tourism - Cordillera Director Venus Tan (seated - middle) sign a memorandum of agreement for the Tourism Industry Skills Program training beneficiaries from Benguet, Ifugao, and Kalinga. Other signatories were (seated, from left) Freddie Baday, president of Kabenguetan Hotel Club, Marivic Bulatao, president of Kiangan (Ifugao) Homestay Association, Mila Omengan, co-chair of Kalinga Provincial Tourism Council and Floresa Capulong, manager of Garden Breeze Hotel in Benguet. -- Lito Dar

Tourism in the Cordillera will soon be a competitive player in the ASEAN community in terms of quality service and products that meet ASEAN standards.

Excellence will come in the form of empowered tourist front liners, who know not only the basics of housekeeping, customer service, and providing tours among others, but most importantly are also highly capable in the hospitality business, and in making tourism a profitable and sustainable industry for the region.

The Department of Tourism has allotted P8,467,500 as initial fund for various human capability building trainings for tourism stakeholders in the Cordillera, where the most popular and promising tourist destinations in the country are found.

DOT-Cordillera Director Marie Venus Tan said the first batch of trainings, which start this month up to December, is given under the Tourism Industry Skills Program (TISP), a special project of the DOT that aims to conduct various human capability building trainings for the tourism industry stakeholders all over the country.

The program aims to empower tourism industry workers to provide quality service leading to customer satisfaction; and to meet service standards, increase employment in the tourism sector, improve income opportunities, increased competitiveness of the country’s tourism industry, and increased tourist arrivals and tourism standards.

On Sept. 12, Tan signed the memorandums of agreement along with representatives of the first batch of beneficiaries from Ifugao, Kalinga, and Benguet composed of community-based tourism organizations and DOT-accredited micro, small, and medium enterprises.

Eligible training activities should address skills shortages in the enterprise or organization and priority needs of the region. The DOT-CAR directly contracted training providers, who were selected on a competitive basis against defined criteria.

Three approved trainings in Ifugao are worth P1.5 million and granted to the Kiangan Homestay Association, Bayninan Farmers Association, and the Nagacadan Farmers Association. A total of 150 participants will be trained on housekeeping and service excellence, tourism innovation and enterprise program, and effective customer service.

For Kalinga, the Kalinga Provincial Tourism Council applied and was granted P1,470,090 worth of trainings for more than 300 participants on tour provision and standards; course on front office operations; transport training: drivers as front liners; ecotourism/adventure tourism and product development and enhancement; housekeeping and service excellence; and entrepreneurship development. 

In Benguet, a course on housekeeping and service excellence, a food and beverage training; and product development, store layouting and visual merchandising seminar worth a total of P1.5M and to benefit 110 trainees have been granted to the Kabenguetan 4-H Club Inc., RK’s Garden Breeze Hotel and Local Handler Establishment; and Benguet Provincial Tourism Culture and Arts Council Inc.

Pending for approval are proposals of the Hungduan Municipal Tourism Council, Association of Sagada Hotel and Restaurant, tour guides and souvenir shops; Ting-layan Tour Guides Association; BLISTT Tour Guides Inc., and Hotel Supreme, worth a total of P3,996,600.

The TISP is in line with Ambisyon Natin 2040 specifically to the Pagbabago segment of the vision which aims to reduce inequality in economic development opportunities. The tourism industry was identified as one of the priority sectors to achieve the vision of relevant, inclusive, and sustainable economic growth.

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Baguio Country Club
Department of Tourism – CAR
University of Baguio
Venus Parkview Hotel

Congressman Mark O. Go
Department of Health – CAR
Kings College of the Philippines
Lepanto Consolidated Mining Company
Mayor Mauricio G. Domogan
Narda’s Handwoven Arts & Crafts Inc.
Philex Mining Corporation
Pines City Colleges
Province of Benguet
Sangguniang Panlungsod
SM City Baguio
Social Security System

Assumption Medical Diagnostic Center
Baguio Center Mall
Baguio Central University
Baguio Heart and Lung Diagnostic Center Inc.
Baguio Memorial Chapels Incorporated
Baguio Water District
Bureau of Fisheries and Aquatic Resources – CAR
C & Triple A Supermart
Congressman Ronald M. Cosalan
Curamed Pharmacy
Data Center College of the Philippines of Baguio City Inc.
Department of Agriculture – CAR
Department of Environment and Natural Resources – CAR
Department of Trade and Industry – CAR
Department of Transportation – CAR
Easter College Incorporated
Fabulo Beauty and Image Salon
Fast East Pacific Commercial
Filipino–Japanese Friendship Association of Northern Luzon, Inc.
GMS Technology
Immigration Network Services, Inc.
La Funeraria Paz, Inc.
Mayor Romeo K. Salda
MMS Development Training Center Corporation
Mother Earth Deli Basket
National Economic & Development Authority–CAR
Overseas Workers Welfare Administration
Philippine Science High School – CARC
R.A. Gapuz Review Center
Regional Tripartite Wages and Productivity Board – CAR
Solibao – Ganza Restaurant
Technical Education and Skills Development Authority

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