Issue of March 12, 2017
Mt. Province

67th Courier Anniversary Issue
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Dolores LGU is top 5 in nation’s 2016 CSC report card survey
by Maria Teresa B. Beñas

DOLORES, Abra – People of this town showed their appreciation to the exemplary services provided by employees of the local government by giving them a rating beyond their expectation. 

The 2016 Civil Service Commission Report Card Survey ranked Dolores fifth in the national level and the only local government unit in the Cordillera to be included in the Top 10 LGUs nationwide with a rating of 94.65 percent.

Mayor Robert Victor G, Seares, Jr. thanked his fellow officials and employees for their support and cooperation in the implementation of the various anti-graft and corruption laws and CSC policies and guidelines for more   effective and responsive public service delivery system.

The CSC rated LGUs and government agencies by their compliance with the Anti-Red Tape Act, which includes displaying their Citizens’ Charter, observing the No Noon Break Policy, wearing of IDs or nameplates, establishing public assistance desk, and the anti-fixers campaign. 

The other LGUs in the Top 10 are Santiago City, Isabela; Tagum City, Davao del Norte; Arayat, Pampanga; Mamasapano, Maguindanao; Iriga City, Camarines Sur; Talipao, Sulu; Lano, Camarines Norte; Lal-lo, Cagayan, and Mati City, Davao Oriental.

The RCS is a tool used for actual gathering of clients’ feedback on government agencies’ frontline services and compliance with the other provisions of Republic Act 9485 or the Anti-Red Tape Act of 2007.

Aside from assessing the agency’s compliance, the RCS provides a quantitative measure of the clients’ perception on the quality, efficiency, and adequacy of frontline services.

Results of the RCS will not only depend on showcasing the service office, but also on the citizens’ overall satisfaction.

In 2016, the CSC reported a total of 140 local government offices received an “excellent” rating.

Read more:
San Juan LGU gets high citizen’s rating

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San Juan LGU gets high citizen’s rating

Department of Tourism – CAR
Informatics College
King’ College of the Philippines
University of Baguio

Baguio Country Club
Benguet Electric Coooperative, Inc.
Department of Health – CAR
Department of Labor and Employment – CAR
Mayor Mauricio G. Domogan
Mayor Romeo K. Salda
National Grid Corporation of the Philippines
Philex Mining Corporation
Philippine Information Agency – CAR
Philippine Veterans Bank
Pines City Colleges
Saint Louis University
Sangguniang Panlalawigan of Benguet
Sangguniang Panlungsod ng Baguio

AHEAD Tutorial and Review
Assumption Medical and Diagnostic Center
Baguio Center Mall
Baguio Central University
Baguio Multicultural Institute
Baguio Water District
Bureau of Jail Management and Penology
C & AAA Supermart
Congressman Mark O. Go
Congressman Ronald M. Cosalan
Cordillera Kidney Specialists, Inc.
Cordillera School of Digital Arts
Department of Agriculture – CAR
Department of Environment and Natural Resources – CAR
Department of Public Works and Highways – CAR
Department of Trade and Industry – CAR
Department of Transportation – CAR
Dreamforce Review and Training Center
Fabulo Beauty and Image Salon
Far East Pacific Commercial
Filipino–Japanese Foundation of Northern Luzon, Inc.
FOX Visus Immigration Consultancy
GMS Technology
Lepanto Consolidated Mining Company
Mother Earth Deli Basket
National Telecommunications Commission
Overseas Workers Welfare Administration – CAR
R.A. Gapuz Review Center, Inc.
Regional Tripartite Wages and Productivity Board – CAR
Rianella Printing Press
Social Security System
Solibao – Ganza Restaurant

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