Issue of March 12, 2017
Mt. Province

66th Courier Anniversary Issue
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Dolores LGU is top 5 in nation’s 2016 CSC report card survey
by Maria Teresa B. Beñas

DOLORES, Abra – People of this town showed their appreciation to the exemplary services provided by employees of the local government by giving them a rating beyond their expectation. 

The 2016 Civil Service Commission Report Card Survey ranked Dolores fifth in the national level and the only local government unit in the Cordillera to be included in the Top 10 LGUs nationwide with a rating of 94.65 percent.

Mayor Robert Victor G, Seares, Jr. thanked his fellow officials and employees for their support and cooperation in the implementation of the various anti-graft and corruption laws and CSC policies and guidelines for more   effective and responsive public service delivery system.

The CSC rated LGUs and government agencies by their compliance with the Anti-Red Tape Act, which includes displaying their Citizens’ Charter, observing the No Noon Break Policy, wearing of IDs or nameplates, establishing public assistance desk, and the anti-fixers campaign. 

The other LGUs in the Top 10 are Santiago City, Isabela; Tagum City, Davao del Norte; Arayat, Pampanga; Mamasapano, Maguindanao; Iriga City, Camarines Sur; Talipao, Sulu; Lano, Camarines Norte; Lal-lo, Cagayan, and Mati City, Davao Oriental.

The RCS is a tool used for actual gathering of clients’ feedback on government agencies’ frontline services and compliance with the other provisions of Republic Act 9485 or the Anti-Red Tape Act of 2007.

Aside from assessing the agency’s compliance, the RCS provides a quantitative measure of the clients’ perception on the quality, efficiency, and adequacy of frontline services.

Results of the RCS will not only depend on showcasing the service office, but also on the citizens’ overall satisfaction.

In 2016, the CSC reported a total of 140 local government offices received an “excellent” rating.

Read more:
San Juan LGU gets high citizen’s rating

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San Juan LGU gets high citizen’s rating

Baguio Country Club
Department of Tourism – CAR
University of Baguio
Venus Parkview Hotel

Congressman Mark O. Go
Department of Health – CAR
Kings College of the Philippines
Lepanto Consolidated Mining Company
Mayor Mauricio G. Domogan
Narda’s Handwoven Arts & Crafts Inc.
Philex Mining Corporation
Pines City Colleges
Province of Benguet
Sangguniang Panlungsod
SM City Baguio
Social Security System

Assumption Medical Diagnostic Center
Baguio Center Mall
Baguio Central University
Baguio Heart and Lung Diagnostic Center Inc.
Baguio Memorial Chapels Incorporated
Baguio Water District
Bureau of Fisheries and Aquatic Resources – CAR
C & Triple A Supermart
Congressman Ronald M. Cosalan
Curamed Pharmacy
Data Center College of the Philippines of Baguio City Inc.
Department of Agriculture – CAR
Department of Environment and Natural Resources – CAR
Department of Trade and Industry – CAR
Department of Transportation – CAR
Easter College Incorporated
Fabulo Beauty and Image Salon
Fast East Pacific Commercial
Filipino–Japanese Friendship Association of Northern Luzon, Inc.
GMS Technology
Immigration Network Services, Inc.
La Funeraria Paz, Inc.
Mayor Romeo K. Salda
MMS Development Training Center Corporation
Mother Earth Deli Basket
National Economic & Development Authority–CAR
Overseas Workers Welfare Administration
Philippine Science High School – CARC
R.A. Gapuz Review Center
Regional Tripartite Wages and Productivity Board – CAR
Solibao – Ganza Restaurant
Technical Education and Skills Development Authority

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