Issue of March 12, 2017
Mt. Province

Panagbenga Flower Festival
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Dolores LGU is top 5 in nation’s 2016 CSC report card survey
by Maria Teresa B. Beñas

DOLORES, Abra – People of this town showed their appreciation to the exemplary services provided by employees of the local government by giving them a rating beyond their expectation. 

The 2016 Civil Service Commission Report Card Survey ranked Dolores fifth in the national level and the only local government unit in the Cordillera to be included in the Top 10 LGUs nationwide with a rating of 94.65 percent.

Mayor Robert Victor G, Seares, Jr. thanked his fellow officials and employees for their support and cooperation in the implementation of the various anti-graft and corruption laws and CSC policies and guidelines for more   effective and responsive public service delivery system.

The CSC rated LGUs and government agencies by their compliance with the Anti-Red Tape Act, which includes displaying their Citizens’ Charter, observing the No Noon Break Policy, wearing of IDs or nameplates, establishing public assistance desk, and the anti-fixers campaign. 

The other LGUs in the Top 10 are Santiago City, Isabela; Tagum City, Davao del Norte; Arayat, Pampanga; Mamasapano, Maguindanao; Iriga City, Camarines Sur; Talipao, Sulu; Lano, Camarines Norte; Lal-lo, Cagayan, and Mati City, Davao Oriental.

The RCS is a tool used for actual gathering of clients’ feedback on government agencies’ frontline services and compliance with the other provisions of Republic Act 9485 or the Anti-Red Tape Act of 2007.

Aside from assessing the agency’s compliance, the RCS provides a quantitative measure of the clients’ perception on the quality, efficiency, and adequacy of frontline services.

Results of the RCS will not only depend on showcasing the service office, but also on the citizens’ overall satisfaction.

In 2016, the CSC reported a total of 140 local government offices received an “excellent” rating.

Read more:
San Juan LGU gets high citizen’s rating

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San Juan LGU gets high citizen’s rating

Baguio Country Club
Cordillera Career Development College
Department of Tourism – CAR
Department of Trade and Industry – CAR
Informatics Institute
Medline International Training Institute

Baguio Central University
Baguio Multicultural Institute
Department of Agriculture – CAR
Department of Health – CAR
Department of Tourism – CAR
Fox Elite Immigration Consultancy
King’s College of the Philippines
Mayor Mauricio G. Domogan
Philippine Veterans Bank
Philippine Women’s University – Baguio
Pines City Colleges
Regional Development Council & National Economic Development Authority – CAR
Sangguniang Panlalawigan of Benguet
Sutherland Global Services
University of Baguio

Assumption Medical Diagnostic Center
Baguio Center Mall
Baguio Heart and Lung Diagnostic Center, Inc.
Baguio Water District
Banco De Oro
Barangay 92.7 FM
Bureau of Fisheries and Aquatic Resources – CAR
C & Triple A Supermart
Congressman Ronald M. Cosalan
Cordillera Kidney Specialists, Inc.
Department of Environment and Natural Resources – CAR
Department of Public Works and Highways – CAR
Department of Science and Technology – CAR
Department of Trade and Industry – CAR
Fabulo Beauty and Image Salon
Far East Pacific Commercial
John Hay Management Corporation
Mother Earth Deli Basket
Nagomi Spa
Overseas Workers Welfare Administration
Philex Mining Corporation
Philippine National Police – Police Regional Office – Cordillera
Pines International Academy Inc.
Pugad: Pugo Adventure
Rianella Printing Press
Social Security System

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